Help

Questions, answered.

Everything about credits, ownership, files, and what to do when a generation does not go to plan. If your question is not here, the contact page is one click away.

Using the studio

Credits and billing

Ownership and privacy

Troubleshooting

Ready when you are.

Write to us and a team member will reply by email.

Open studio

Using the studio

What can I make with Tarzi?

Do I need to know how to draw or write prompts?

How long does a generation take?

What files do I get, and at what quality?

Why does the result differ from what I described?

Credits and billing

How do credits work?

Is there a free trial?

How do I pay?

Do credits expire?

What happens if a generation fails? Can I get a refund?

Ownership and privacy

Who owns the designs I create?

Is my work used as an example anywhere?

Can I delete my work or my account?

Are there things I cannot generate?

Troubleshooting

Something went wrong. What should I do?

Which devices and browsers are supported?

Ready when you are.